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CRM & EDRMS


  Manage relationships, contact, and case management for tenants and customers. Manage documents and processes in full with our Microsoft Housing Software for CRM & EDRMS.

Mobile Apps


Take your organisation to the next level and increase customer engagement with efficient, responsive mobile design - optimised for all devices. 

Integrations


Integrations with other systems allow for one version of the truth across the system and for the automation of business processes across the organisation.

Migrations


We have experience in providing a safe migration from other systems used within the Social Housing sector. Learn more about our Housing Software below.

Digital Transformation Partner


As a recognised Microsoft Gold Partner, we develop property management software for the Social Housing sector using Microsoft technology. Working together, we can work to improve customer satisfaction, advance business processes and increase efficiency organisation wide, with: 

  • Dynamics 365 (Customer Relationship Management)
  • Microsoft 365 and SharePoint Online (EDRMS)

Learn more about our Microsoft solutions below:

Dynamics 365: Housing Association CRM Software


Our Microsoft Dynamics 365 for Social Housing solution allows Social Housing organisations to manage interactions and relationships with customers, including all internal and customer facing processes and functions.

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Housing Data Migration


Introducing a new system is simple with our Data Migration process, providing a secure and effective transition to your Dynamics 365 for Social Housing solution, while avoiding the misplacement of crucial data from previous systems. 

 

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Self-Serve Portals


Self-Serve portals developed using Dynamics 365 and bespoke .NET software for Social Housing Associations. Providing customer satisfaction and effective processes for your customer service team and customers throughout. 

  

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Existing Platform Integration


Integrations with other systems provide one version of the truth across the system and for the automation of business processes. Integrating with Property Management Systems, Asset Management Systems, third-party systems and more.

 

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Business Processes


Giving teams the information they need on-screen or via one click. With the flexibility of complete configuration and customisation, processes and workflows can be implemented and adapted to exact requirements.

 

Microsoft 365: Social Housing EDRMS Solutions


Our Microsoft 365 & SharePoint for Social Housing solution allows Social Housing organisations to improve collaboration and working processes offering complete Electronic Document & Record Management, Digital Workplace and Collaboration functionality.

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EDRMS through SharePoint


Capture, process, and view content with Electronic Document and Record Management developed specifically for housing technology. Assuring that documents are filed in the correct location using the configurable metadata document routing engine.

 

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Collaboration Functionality


Discover, edit and share documents together with your team with Microsoft 365 and SharePoint Online capabilities.  Streamlining collaboration functionalities, SharePoint for Social Housing provides an effective and practical solution for housing associations.

  

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Digital Workplace


 Have a digital workplace for your organisation using Microsoft 365 and SharePoint Online. Creating a collaboration hub, developed for housing associations, using Microsoft Teams and SharePoint to communication and work alongside team members for a more efficient workplace.

 

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Full Versioning, Audit History


Provide a safety net for your team with Microsoft 365 and SharePoint Online versioning and audit history. Creating a historical record of all changes and viewing what is happening with this data, designed for housing technology, to provide your organisation with security and certainty.

 

Benefits of our Housing Software Solutions:


 

  • Increase customer satisfaction and improve customer service across your organisation

 

  • Engage and communicate with modern and efficient customer engagement channels

 

  • We have a proven track record and experience in developing effective Social Housing Software

 

 

  • Generate time and cost savings through automated business processes

 

  • Create one version of the truth through integrations with all third-party systems 

 

  • As a Microsoft Gold Partner, we provide full support through the Digital Transformation project life-cycle

Tell Us About Your Project

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+44 1924 640350

Our Social Housing Customers:

Working together to discover a digital transformation solution, developed specifically for the Social Housing industry

Wandle Logo

Wandle

Providing high quality customer service and increase efficiencies throughout the organisation.

Learn more
PA Housing Logo

PA Housing

Improving customer satisfaction with a Dynamics 365 CRM solution.

Learn more

Blacklight Software

Making Digital Transformation Happen